隐私政策

Privacy Policy

Effective Date: October 10, 2025

Marksn is operated by **MARKS (AUS) PTY LTD** (“Marksn,” “we,” “us,” or “our”). We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the privacy rights available to you when you use the Marksn website, account services, crypto arbitrage features, reward services, gift card redemption, or related services.

1. Information We Collect

Depending on how you use Marksn, we may collect the following categories of information:

Account Information
- Name
- Email address
- Phone number
- Country or region
- Account login information
- Customer support communications

Identity Verification Information

Where required for compliance, security, fraud prevention, or account verification, we may collect:

- Date of birth
- Government-issued identification
- Proof of address
- Verification photographs or similar information

Digital Asset and Transaction Information

We may collect information relating to your use of Marksn, including:

- Crypto wallet addresses
- Deposit and withdrawal records
- Blockchain transaction identifiers
- Arbitrage plan participation
- Allocated amounts
- Reward and earnings records
- Account balances
- Transaction history

Blockchain transactions may also be permanently recorded on public blockchain networks.

Reward and Redemption Information

When you use Marksn rewards, we may process:

- Reward balance
- Gift card orders
- Gift card redemption history
- PayPal withdrawal information
- Withdrawal status
- Order and transaction records

Device and Usage Information

When you visit Marksn, we may automatically collect:

- IP address
- Browser type
- Device type
- Operating system
- Login activity
- Pages viewed
- Cookies and similar technologies
- Security and diagnostic information

2. How We Use Your Information

We may use your information to:

- Create and manage your Marksn account
- Process digital asset deposits and withdrawals
- Administer crypto arbitrage plans
- Calculate and display applicable rewards or earnings
- Process gift card redemptions
- Process PayPal withdrawals
- Maintain transaction and account records
- Verify identity where required
- Detect fraud, misuse, or suspicious activity
- Protect account and platform security
- Provide customer support
- Improve the Marksn platform and user experience
- Communicate important account or service updates
- Meet legal, regulatory, tax, AML, compliance, or reporting obligations
- Enforce our Terms of Service and other agreements

3. Legal Basis for Processing

Where applicable under European or UK privacy laws, we process personal information based on one or more of the following:

**Contractual necessity** — when information is required to provide the services you request.

**Legal obligations** — when processing is required for regulatory, compliance, fraud-prevention, tax, or other legal requirements.

**Legitimate interests** — including platform security, fraud prevention, service improvement, analytics, and protecting our business and users.

**Consent** — where applicable, including certain marketing communications or optional cookies.

You may withdraw consent where processing is based on consent, subject to applicable law.

4. How We Share Information

Marksn does not sell your personal information for monetary consideration.

We may share information with trusted third parties where reasonably necessary to operate our services, including:

- Payment and withdrawal service providers
- Gift card providers and fulfillment partners
- PayPal or other payment service providers
- Identity verification and compliance providers
- Blockchain analytics and fraud-prevention providers
- Cloud hosting and infrastructure providers
- Cybersecurity providers
- Customer support systems
- Analytics and technology providers
- Professional advisers, auditors, and legal advisers

We may also disclose information when required by law, regulation, court order, government authority, or where reasonably necessary to investigate fraud, security threats, or illegal activity.

Third parties process information according to their own privacy obligations and applicable agreements with us.

5. Crypto and Blockchain Information

Public blockchain networks operate differently from traditional databases.

Information recorded on a public blockchain—including wallet addresses, transaction amounts, and transaction identifiers—may be publicly visible and may not be capable of being modified or deleted by Marksn.

You should avoid including unnecessary personal information in blockchain transactions.

6. Cookies and Analytics

Marksn may use cookies and similar technologies to:

- Keep users signed in
- Remember preferences
- Improve website functionality
- Measure website performance
- Detect suspicious activity
- Maintain platform security
- Understand how users interact with our services

Where required by law, non-essential cookies will only be used after receiving appropriate consent.

You may manage cookies through your browser settings or available cookie controls.

7. International Data Transfers

Marksn operates an international digital platform.

Your information may therefore be processed or stored in countries outside your country of residence, including locations where our technology, payment, verification, hosting, support, or service providers operate.

Where required, we take reasonable steps to ensure appropriate safeguards are used when personal information is transferred internationally.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Fraud
- Security threats

These measures may include access controls, encryption, account authentication, monitoring, and security reviews.

However, no internet service, digital asset platform, blockchain network, or electronic storage system can guarantee absolute security.

Users are responsible for maintaining the security of their account credentials and should never share passwords or authentication codes with another person.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Some information may be retained for longer periods where required for:

- Legal obligations
- Anti-money laundering requirements
- Fraud prevention
- Accounting and tax records
- Transaction records
- Dispute resolution
- Regulatory requirements
- Enforcement of agreements

When information is no longer required, we may delete, anonymize, or securely dispose of it where permitted by law.

Public blockchain information may remain permanently available on the applicable blockchain.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

These may include the right to:

- Request access to your personal information
- Correct inaccurate information
- Request deletion of eligible information
- Restrict certain processing
- Object to certain processing
- Request data portability
- Withdraw consent
- Opt out of certain marketing communications
- Submit a privacy complaint

Some rights may be limited where Marksn is required to retain information for legal, compliance, fraud-prevention, transaction-record, or security purposes.

11. European Economic Area and UK Users

Users located in the European Economic Area or United Kingdom may have additional rights under applicable data protection laws, including rights relating to access, correction, deletion, restriction, objection, portability, and certain automated processing.

You may also have the right to lodge a complaint with your local data protection authority.

12. California and Other U.S. Privacy Rights

Residents of California and certain other U.S. states may have additional privacy rights under applicable state laws.

Depending on applicable law, these may include the right to:

- Know what personal information we collect and use
- Request access to personal information
- Request correction
- Request deletion
- Opt out of certain sales or sharing of personal information
- Limit certain uses of sensitive personal information
- Exercise privacy rights without unlawful discrimination

Marksn does not sell personal information for monetary consideration.

Where our use of advertising or analytics technologies constitutes “sharing” under applicable law, eligible users may exercise available opt-out rights.

Where required, Marksn will also recognize legally valid browser-based privacy preference signals, such as Global Privacy Control.

13. Australian Privacy

MARKS (AUS) PTY LTD handles personal information in accordance with applicable Australian privacy requirements where those requirements apply to our activities.

Users may request access to or correction of personal information held about them and may contact us with privacy-related questions or complaints.

We may disclose personal information to service providers located outside Australia where necessary to operate our international services, subject to applicable requirements.

14. Marketing Communications

Where permitted, Marksn may send service updates, product information, promotions, or other communications.

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in the communication or contacting us.

Important operational, transaction, security, or account-related communications may still be sent even if you opt out of marketing.

15. Children’s Privacy

Marksn services are intended for adults and are not designed for individuals under the age of 18.

We do not knowingly provide crypto arbitrage or financial-related services to minors.

If we become aware that personal information has been collected from a minor in violation of applicable requirements, we will take appropriate steps to address the information.

16. Third-Party Services

Marksn may contain links or integrations with third-party services, including payment providers, blockchain services, gift card providers, and other external platforms.

Their privacy practices are governed by their own privacy policies.

Marksn is not responsible for the privacy practices of independent third-party websites or services.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

- Changes to our services
- New technology
- Regulatory developments
- Changes to our data practices
- Security requirements

When material changes are made, we will update the effective date and provide additional notice where required.

We encourage users to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact Marksn through:

Email: support@marksn.com